AWWG offers complete local area network installation and support in the Washington
DC and Baltimore Metro areas.
We offer a variety of services to our clients which include: Adding workstations and peripherals
-
Network installation -
Hardware / software upgrades -
Backup and recovery systems -
Virus cleanup -
Firewall configuration -
Virtual Private Networks (VPN) setup
between locations.
If you have less than
25 workstations and servers, we recommend you purchase our "new
client special" which is a discounted twenty (20) hour block of
time that includes
an initial review of the network by a senior level network engineer
for just $1800.*
This
package allows enough time to fix any "emergency" level
problems and afterwards, you will be provided with a report detailing
the overall
condition of the network including: performance, basic security, virus
protection, software inventory/ licensing, and backup procedures. We
will document and present short and long term recommendations. **
Note*
Travel time counts against the pre-paid block and is estimated at one
(1) hour per visit of scheduled maintenance. Supplementary hours
required to resolve a problem are billed at our normal rate of
$120/hr.
Note** Standard business hours are 8:30 –
5:30 EST Monday through Friday excluding holidays. All service requests
addressed within 4 business hours; however, normal response time may vary.
Emergency evening and weekend incident response billed at 1 ¼ times normal
rate. The holiday rate is billed at 2 times the normal rate. The technicians’
skill level may vary. This plan is not a guarantee against hardware failures or
software problems; it is design to deal with preventable maintenance issues and
serve as “as-needed” service. AWWG
will maintain the client's network in accordance with commonly accepted
standards and practices of the information systems service industry.
| 
contact information
